How to Get a Deepscanner Refund: Steps and Timeline
Date Published

You get a 100% Deepscanner refund if a search finds nothing, as long as you ask within 30 days. Email escalation@deepscanner.app or call +1 (800) 452-0804, and support processes refunds within 24 hours. Contact Deepscanner before you open a bank dispute.
- Nothing found: 100% refund, request within 30 days
- Speed: refunds processed within 24 hours
- How: email, phone or live chat on /help
- Send: name, email, date and amount
- Do first: contact Deepscanner before your bank
Not sure yet? Preview a number free before you pay. Cancel in one click, money back if nothing is found.
How do you get a Deepscanner refund?
- Write to support. Email escalation@deepscanner.app. Phone and live chat also work.
- Give four details: your name, the email on your account, the date of the charge and the amount.
- Say what you want: a refund, and whether you also want the plan cancelled.
- Wait for the confirmation. Refunds are processed within 24 hours.

The support options on deepscanner.app/help, where you request a refund.
Does Deepscanner have a refund policy?
Yes. If a search finds nothing, you get a 100% refund when you request it within 30 days. When there is no match the credit also goes back to your account automatically. Refunds are requests, so send them in writing and keep the reply.
People ask the same about other sites: "beenverified refund" gets 210 searches a month, "spokeo refund" 90 and "truthfinder refund" 70.
How long does a Deepscanner refund take?
Support processes refunds within 24 hours. Your bank then needs its own time to show the money, which can add a few days. If you have not heard back from Deepscanner in 24 hours, write again with your first email attached.
What if you were charged and do not recognise it?
Email support first, with the date and amount. A charge can come from a trial that moved to a paid plan. Support can see which one it was and refund it if it is yours. Read every Deepscanner charge explained to match it to a plan.
Try it without the risk. Free preview first. Cancel in one click, and your money comes back if nothing is found.
Should you contact Deepscanner before your bank?
Yes. Contact Deepscanner first. Support refunds within 24 hours, which is usually quicker than a dispute, and a dispute can leave your account in limbo while it runs. If support does not answer in 24 hours, then go to your bank with proof you tried.

The Deepscanner phone lookup page.
How do you cancel Deepscanner so you are not charged again?
You can cancel in one click from your account. Do this even if you are also asking for a refund, so the plan does not renew. A step-by-step guide is in how to cancel Deepscanner.
Is it hard to get a refund from other people search sites?
Often, yes. Searches like "how to get a refund from beenverified" show people struggle to find the steps. Deepscanner lists its refund route on the help page, with a named email and a phone number.
What if your refund request is refused?
Reply to the same email thread and state the facts: the date, the amount, the search and that it found nothing. Keep the 30-day window in mind, because a late request is harder. If the reply still does not fix it, call +1 (800) 452-0804 during business hours, Monday to Friday, 9 to 5 ET. Only after that is a bank dispute worth it, and you can show you tried support first.
Keep a screenshot of the empty result and of the charge. They answer most questions in one go.
What do you need before you ask for a refund?
Have four things ready so the first reply can be the last one. A screenshot of the empty result or the charge helps most, since it shows support exactly what you saw.
- Name: as it appears on your account
- Email: the one you signed up with
- Date: when you were charged
- Amount: what appeared on your statement
One more tip: if you used a different email at checkout than the one you use daily, say so in your message. A mismatch is the most common reason an account is hard to find, and naming both addresses saves a round of questions.
Finally, check your spam folder. Replies from support sometimes land there, and a refund confirmation is easy to miss.
Refund requests are requests, not automatic approvals, so be polite and factual. Support is far more likely to help quickly when the message is short and has the details in the first lines.
Check one number first. Free preview, never notified, money back if nothing is found.
Deepscanner is not a consumer reporting agency under the Fair Credit Reporting Act (FCRA). Do not use it to make decisions about employment, housing, credit, insurance or tenant screening.
Frequently asked questions
Can I get a refund after the trial ends?
Ask support. The 100% refund applies when a search found nothing, requested within 30 days.
Does cancelling give me a refund?
No. Cancelling stops future renewals. Ask for the refund separately.
What if the search found something?
The 30-day refund is for searches that find nothing. Contact support about other cases.
Is there a refund phone number?
+1 (800) 452-0804, Mon to Fri 9 to 5 ET.
Will the person know I searched them?
No. The person is never notified.